Returns Policy

S&S Cycle, Inc. is dedicated to providing high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the original ship date for a full refund of the purchase price.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept returns on custom orders or gift cards.

To complete your return, we require a receipt or proof of purchase. Please also include all materials and accessories that were included with your purchase.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact us at 1-608-#. We’ll assist you in making sure your return is processed correctly.

Shipping
To return your product, you should mail your product to:

S&S Cycle, Inc.
Attn: Returns
13201 Adams Road
Viola, WI 54664

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you have any questions on our return policy, please contact us at 1-608- or email us at info@sscyclee.com.